CONTACT INFO
- Our office 127 Victoria embankment, Durban CBD, KwaZulu-Natal
- Phone 031 001 6467
- Email info@3sixtybranding.co.za
About
We are just better Quality
for over 5 years -
About 3Sixty Branding
Learn More About Us
3SixtyBranding was founded in 2020, as a start-up printing business in Durban, modest beginnings to
say the least, back then it was just a one-man operation: outsourcing basically everything.
We have grown to be a complete print and branding solution company , known to meet
and exceed the expectations of our clients. We are conveniently located in
Durban CBD with easy access to our facilities, ensuring the satisfaction of our
clients. We provide digital and large format printing, with services including
design, signage installations and applications, promotional items,
embroidery, sublimation, screen printing and heat press.
Our Mission
To deliver exceptional printing and branding solutions that empower businesses to express their identity with quality, creativity, and impact.
Our Vision
To be a trusted industry leader in innovative print and brand solutions, recognized for excellence, reliability, and inspiring design.
Frequently Ask Question
Here are some Frequently Asked Questions
Find quick answers to the most common questions about our printing, branding, and delivery services.
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What Are Your Payment Options?Payments can be made in-store (cash or card), online, or via bank deposit. Please use your name and surname as a payment reference and keep your proof of payment for verification.
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Refunds & ReturnsOur refund policy is valid for 7 days from the date of purchase. After 7 days, refunds are no longer available for accounting and VAT purposes. If you haven’t supplied artwork or design files within this period, you may use your payment as a credit (voucher) towards another purchase or transfer it to someone else. Where refunds are approved, please allow 7 working days for processing. If payment was made by credit card, note that a 3% transaction fee applies, and refunds can only be processed once funds have cleared. We will gladly replace or reprint any items you are not 100% satisfied with, provided you contact us within 7 days of purchase.
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Do You Offer Graphic Design Services?Yes, absolutely. We have an in-house graphic design team that can help create or refine your artwork, logo, or layout for print. Designs can also be updated, reprinted, and reinstalled on request.
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Do You Offer Custom Printing?Yes. We specialize in custom printing for both personal and business use — including T-shirts, banners, signage, vehicle wraps, stationery, and more. You can upload your design directly through our website or request assistance from our design team.
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What File Formats Do You Accept For Printing?We accept the following file formats: • PDF (preferred) • AI / EPS (vector files) • PNG or JPEG (high-resolution only) If you’re unsure about your file, our design team will assist you in adjusting it for print quality and sizing.
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Can I Request A Sample Or Proof Before Printing?Yes, we provide digital proofs for approval before production. For large-scale or specialized orders (such as signage or corporate branding), physical samples can be arranged upon request.
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Do You Offer Bulk Order Discounts?Yes, we offer bulk discounts for larger quantities and corporate orders. Please contact our sales team for a custom quotation based on volume, product type, and turnaround time.
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What Areas Do You Deliver To?We deliver nationwide across South Africa using trusted courier partners. Deliveries within Durban CBD may qualify for free or same-day delivery, depending on order size and product type.
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Can You Install My Signage Or Branding?Yes. Our experienced team offers professional on-site installations for signage, wall branding, and window decals. Installation can be scheduled after printing is completed and will be coordinated based on your availability.
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What Types Of Products Do You Offer?We offer a wide range of printing and branding services, including: • Digital & large-format printing • Indoor & outdoor signage • Vehicle branding • Promotional products • Embroidery & heat press • Corporate gifts & stationery • Laser cutting & engraving • Expo & exhibition branding
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How Should I Prepare My Artwork For Printing?Please ensure your artwork is: • Set to the correct dimensions and resolution (300 dpi) • In CMYK color mode • Includes a 5mm bleed for cutting if applicable If you need help setting up your artwork, our design team can assist.
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What If I Don’t Have A Design Yet?No problem! Our in-house designers can create a professional design for you — from logos and layouts to full branding packages — before printing.
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Do You Keep My Design Files For Future Orders?Yes. We securely store your artwork and job history, making it easy to reorder or update designs in the future without resending files.
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How Will I Know When My Order Is Ready?Once your order has been printed, you’ll receive a notification via email or SMS. You can then collect in-store or track your delivery online (if shipped).
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Do You Offer Urgent or Same-Day Printing?Yes, we do offer urgent and same-day printing services, depending on the type of product and our current production schedule. For express jobs, please contact us directly to confirm availability and turnaround times. An express service fee may apply to prioritize your order and ensure same-day completion.
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Do You Offer Corporate Accounts or Monthly Billing?Yes. Corporate and recurring clients may apply for monthly billing accounts, subject to approval. Contact our accounts team for more details.
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How Can I Contact You?Address: 127 Victoria embankment, Durban CBD, KwaZulu-Natal Phone: 031 001 6467 Email: info@3sixtybranding.co.za Website: www.3sixtybranding.co.za Operating Hours: Monday – Friday, 8am to 5pm